Shire leads the way in latest community survey

Published: Friday, 7 June 2019 at 9:00:00 AM

The Shire of Denmark is the second-highest performing local government in the Great Southern, ranking well above the average for councils across WA according to the latest community survey results.

The annual survey tested 55 areas of the Shire’s business, with all questions aligned to the community’s hopes for Denmark set out in the Shire’s Strategic Community Plan.

This year’s survey was undertaken by all local governments in the Great Southern, and benchmarks the Shire’s performance against neighbours and other local governments across the state.

The Shire is leading across the Great Southern in eight areas including place to live, sense of belonging, customer service, library and information systems, community advocacy, trails and cultural events/the arts.

As a place to visit, Denmark emerged as the forerunner across the whole of WA.

“In 2017, we asked the community to set the Shire’s direction. In response we have changed our approach, amended systems and processes, carefully selected key projects and changed our structure to help us achieve our community’s vision,” Shire of Denmark CEO Bill Parker said.

“Since then, we have worked towards transforming the organisation to become more dynamic, responsive and community focused. It’s very fulfilling to see the community recognising the progress we have made. I’d like to thank the community members that have taken the time and effort to participate in this process,” Mr Parker continued.

As well as the community survey, the Shire undertook a staff survey which measured employee satisfaction and the business internally.

96 percent of staff rated the Shire of Denmark as a positive place to work, and the likelihood of staff recommending the Shire to others as a place to work ranked just 7 points below the highest scoring local government in WA.

Shire of Denmark President Ceinwen Gearon said, “It is truly satisfying to see the hard work of staff with the support of Council is paying off. I would like to extend the gratitude of Council to Shire staff and the executive team.”

“The results of both surveys offer us opportunities for further improvement so we look forward to working collaboratively with the community to realise these,” Cr Gearon said.

The results of the community survey will be available to view on the Shire’s website from Tuesday 11th June. The survey results will be presented at the next Council meeting on the 18th June.

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